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‎09-08-2019 11:05 AM

HP Recommended
Product: HP ENVY Photo 7858

Hi everyone,

 

My HP ENVY Photo 7858 is only printing blank pages. Prior to it only printing blank pages it was printing with gaps and with text fading. I checked the ink levels, thinking we were running low on ink and the ink levels were good. I selected “clean cartridges” at least 20x and still prints out blank pages. I have selected to align the cartridges, clean the smears and yet each page is blank. I have selected to print various reports and they too are blank. I have tried doing a reset of the printer and it’s still printing blank pages. I have tried making copies and they too come out as blank pages. I have tried printing directly from the computer through USB and WiFi and it is only printing blank pages. Don’t know what else to try

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