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Microsoft Windows 10 (32-bit)

Hi

 

Would appreciate some advice, I have been using my printer which is connected wireless to my desktop PC to scan today and that is successful.

I have gone to print a word document, but although the paper feeds through nothing has printed.

 

I have used the Scan and print doctor, which has done a test page which printed fine, I have realigned and cleaned the print heads but still not printing.


Can anyone help me solve the issue please.

 

thanks

 

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