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‎10-04-2019 01:40 PM

HP Recommended
Product: HP Envy 5012
Operating System: Other

I just bought an HP Envy 5012 today. I got it home and while the software was installing on my laptop (I have Ubuntu) I tried loading some ink and paper. I had a bit of difficulty getting the paper tray open but when I did and inserted some paper it just said paper tray is open. I tried opening it and closing it again, removed the paper, shut it down and restarted it, and all it would say is that the paper tray is open.

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