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10-06-2019 07:44 AM
Product: HP Envy Photo 7134
Operating System: Microsoft Windows 10 (64-bit)
Have recently purchased this printer and has been working fine. Registered with Instant Ink and in the process of claiming cash back. Last week when photocopying we changed the copy to black & white. Now today we are trying to print in colour and all we receive is a black & white printer. We cannot seem to identify a way of changing settings to colour on either the desktop or the printer itself! I'm sure it must be very simple but it doesn't seem very obvious to us.
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