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10-10-2019 01:08 AM
So this is extremely odd and has obviously never happened before. I purchased an HP 951XL yellow ink cartridge from bestbuy.com. I received a new, sealed package as I expected. Upon getting home from work I opened the box and went to install it. I noticed right away it was different than the ones I normally get. It had an extra plastic seal over the ink port and a yellow tape tab covering a hole in the top that I had to remove. I thought nothing of it, assuming it was simply a newer version. After installing it, my printer immediately threw a warning on screen saying it couldn't guarantee non-HP ink. Naturally I was confused. Upon removing the cartridge from the printer I looked closer and realized it was a "Miss Deer" brand cartridge. I have no idea how it got into a SEALED HP package, and I know I can't return it, but I certainly want to bring this to the attention of someone. HP brand ink is $35 plus tax for one color. I can get all 4 cartridges in XL size of the off-brand online for $15. Obviously if that's what I wanted I would have done so, but I hate off-brand ink as it has always caused printing issues for me in the past.
The problem now of course is I don't feel safe buying anymore ink from bestbuy.com and if I ever buy any from the actual store I'll have to open it on the spot to make sure it's legit...