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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
Example: HP ENVY 5530 printer

Printer did not indicate low on ink yet started printing partial lines.. Replaced cartridge. Went thru alignment procedure. Seems the alignment page is not fully printing correctly so therefore when you scan it it say doesn not detect alignment  page. 

I turned it off and ran again. 

I unplugged it and plugged it into wall socket (as opposed to surge protector)

Ran the clean the cartridge mode. 

Still nothing. 

I reset to factory setting and it prints page that tells your printers email address and claim code. 

Will not copy correctly. Partial lines. 

any suggestions?

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