• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-23-2019 04:00 PM

HP Recommended
Product: Deskjet 3510 Printer
Operating System: Microsoft Windows 10 (32-bit)

Hi: After changing both color and black ink cartridges (HP Deskjet 3510 e-All-in-One Printer) and Yes, I use HP brand. The color will print. The Black at first was barely readable and now no black ink at all. Did not get an error message or code. Was able to print quality report –it did not print black portions, color printed perfectly. Was able to print a Quick Form, which printed in color only. It is not a software issue as printer obviously works. Yes, did Clean Print head 3 times, no improvement whatsoever. This has been a great printer, never had any problems or issues. Have seen Utube videos advising wipe print heads with paper towel damp with alcohol, in this 3510 model cannot access backside of print heads to manually paper towel clean print heads. What would be next option? Thank you.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.