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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-05-2019 08:47 AM

HP Recommended
Product: HP Inkjet 3755
Operating System: Microsoft Windows 8.1 (32-bit)

HP Inkjet 3755 - just replaced black cartridge- display window shows it empty, and the light on the panel is blinking. 

Things I've tried:

1) Accessing the help assistant to clean or check the cartridges through my computer- I keep getting a message that the printer is busy. I checked to make sure the queue was empty - it was. 

2) taking out both cartridges, cleaning the contact points, and then hard resetting the printer, following all of the steps shown in this forum, including unplugging from printer, unplugging from wall, unplugging USB, waiting 3 minutes, holding down the power button for 30 seconds, plugging everything back in, and putting the cartridges back in. 

Nothing has worked.

Help! 

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