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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Office Jet PRO 8020
Microsoft Windows 10 (64-bit)

when I lift the cover to install the Ink cartridges the carriage won't move to the center so the new Ink cartridges can be installed.

 

 

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