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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Having the same issue with my OfficeJet Pro 8216.  All new genuine HP cartridges, good quality paper, all settings correct...still printing light blues as gray and dark blues as purple (just started within the past few weeks).  Have gone thru all cleaning steps outlined in your reply below, as well as removing & cleaning the print head...still no improvement.  I'm grateful for any help....

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