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‎01-23-2020 05:01 PM

HP Recommended
Product: Envy 4512

I recently bought new color ink for my hp envy 4512. Before I bought the ink it was printing everything as color (a magenta hue) but now it only prints greyscale except in diagnostics. It prints in color. I have tried reinstalling the program on my computer to no avail. I have wasted a lot of ink testing the printer! I’m very upset about the waste of money. Please help me! I need the ink for my business, I’m at a standstill! 

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