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‎02-27-2020 06:46 AM

HP Recommended
Product: Envy Photo 7855
Operating System: Microsoft Windows 10 (64-bit)

I have noticed an increasing loud grinding noise while printing over the last few months. I have tried:

plugging the unit into the wall directly;

turning off power and holding the button - that worked for one page only;

I opened the unit up and can't see any paper jams etc., I also pulled out the paper feed and looked in that - no jam I can see.

I have re-set the ink cartridges to make sure they are installed correctly...

I don't know where to go from here. I don't want the printer to grind some part away and have to be replaced.

Any help is appreciated!

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