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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎02-29-2020 02:25 AM

HP Recommended
Product: HP Omen 17-w101
Operating System: Microsoft Windows 10 (64-bit)

Hello

My laptop's battery became swollen recently.  I removed it because  I  don't think it's safe.

The laptop warranty has expired- my laptop is 3 years old.

There are lots if topics with the same issue.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-swollen-on-HP-Omen-lap...

https://h30434.www3.hp.com/t5/Gaming-Notebooks/Battery-swelling-issues/td-p/6911194

https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-Omen-laptop-battery-swollen/td-p/7349952

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-Swollen-on-HP-Omen-lap...

https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-Omen-15-Battery-Swollen/td-p/6872732

etc

Is there a "HP-official" solution for this problem? Is there any way HP replacing my battery? 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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