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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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03-19-2020 09:38 AM
Dear all,
I have a HP Deskjet 3050A All-in-One Printer J611a, which I purchased in Belgium with HP 301 cartridges. I currently live in the US (NY) where I couldn't find those cartridges. I saw that cartridges HP 61 black & tricolore were also compatible with my printer, but when I tried to install them I received the alert that "both cartridges are not compatible with this printer". After some research on the web, I figured out it has something to do with the settings for the region, and that we would need a regionalization reset to solve the problem.
I've tried already to reinstall the software and drivers but it looks that isn't enough.
I was wondering if someone could help me to provide the right software and/or reset options.
Many thanks in advance
Jan
Solved! Go to Solution.