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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-01-2020 05:50 PM

HP Recommended
Product: Envy 7800
Operating System: Microsoft Windows 10 (64-bit)

Has anyone resolved how to fix this problem?

 

I see many questions with the same issue - but none say they were solved.

 

Issue - won't print because of error "out of paper". Is not out of paper. Will print a test page from the HP website!!! Grrr. Worked the day before with no changes since - not even computer turned off.

 

Printer is new, worked the day before and will print from the HP website so is not a paper or spool issue.

 

I have restarted both printer and computer, uninstalled & reinstalled printer. Reset network. Installed drivers & firmware (all were up to date obviously).

 

As an aside, it took me weeks to get this stupid thing to connect to my computer - didnt even work with USB cable - and my computer is HP also!, "Smart" app was useless, sent me to a website that was non-existent, nstructions did not work and were very basic. I'm a biomedical scientist and work with equipment - it's not me it's HP. This is the worst printer I've ever owned.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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