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04-07-2020 12:41 AM
I bought HP ENVY 4500 all-in-one printer 4 years ago, used for 2 years, and saved it in my storage for 2 years.
When I reopened it, it was fresh like new. Connection with my laptop, Wifi, scan, and everything worked properly.
I checked that it has a sufficient amount of ink and inkjet tip was still wet with the ink. However, when I tried printing, it printed a paper but a blank page.
I tried one cartridge printing, putting both black/color cartridge upside down for hours, whipping out ink on cartridge tip (ink tip was not dried on color), and using different papers but all of these couldn't solve the problem.
Does anyone know why it is printing a blank page although it has a wet ink cartridge tip?