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04-17-2020 08:57 AM
I have had my HP printer for ages and love it. I have recently purchased new HP-Branded black and colour inks for it. I have installed the inks and now am getting a fine shadow behind all of my text. This is occuring in Word and in PDFs. In fact, anything I print out. I have Aligned the Cartridges 4 times. I have done a Clean of the cartiridges (although as they are brand new, I don't know why I would need to do this but I have), I have done an Intermediate and Prime clean also, and have then Re-aligned the cartridges all to no avail. I am trying to print out some fine work for children to do handwriting practice, and having this extra shadow behind all of the letters is really confusing. Can anyone suggest what I can do now to fix this please?
Tnx, Wendy