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I have an HP Envy 4520.  I changed the black ink with an original HP ink product.  Now, the printer will not print. The printer acts like it is printing and spits the paper out but there is nothing on the page.  I also ran out of color ink.  The empty one is in.  Even if I tell the printer to print black and white it still prints nothing.  Any help is greatly appreciated.

 

Liz210

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