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‎04-22-2020 12:58 AM

HP Recommended
Product: HP 22 Tri-Color Inkjet Cartridge
Operating System: Microsoft Windows 7 (64-bit)

I purchased a replacement HP ink cartridge at Walmart.  The cartridge is defective.  There was no problem with previous cartridge: there is no problem with subsequent cartridge.  Ran through all the troubleshooting suggestions. 

 

Walmart will not accept open cartridges for return/replacement but require contacting manufacturer.   The HP website contact page does not allow for an inkjet cartridge option. 

 

The cartridge was purchased April 17, 2020 - warranty date on cartridge is 2021/10/06

 

I would greatly appreciate some assistance with  either a refund or replacement.

Thank you.

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