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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Deskjet 2635
Microsoft Windows 10 (64-bit)

My Deskjet 2635 is not printing at all. It is making the noises like it is going to print but pushes out blank sheets every time. I have updated the firmware, download all the diagnostic software, cleaned/aligned the printheads. 
I don't know what else to do. Please tell me how to get this printer printing again. The scanner scans but blank sheets come out.

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