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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OJP 8725
Android 9.0 Pie

My 8725 won't let me change any settings. I keep getting a padlock with error message, "the feature has been locked by the person who set up the printer". I set up the printer and only one that would have access. I included a few snapshots of screen on printer with messages. I'm not using a PC with this printer, I've used my phone (Samsung Galaxy Note 8 ) for 2 years without any issues until now.

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