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‎05-16-2020 04:32 AM

HP Recommended
Product: HP 6950 All-in=One printer
Operating System: Microsoft Windows 10 (64-bit)

I have just installed this new printer.  In the installation process, I opted for the standard configuration - I think there was an option of "Full installation" which I probably should have taken.

The 6950 manual says that there are "Scan shortcuts", which is where you opt for scanning to computer-readable text.  These short-cuts are not visible in the HP Smart app as I have installed it.  Under diagnostics for scan there is a message saying that this option was not included in the installation.

I have uninstalled the software and re-installed it from 123.hp.com, but this time round I was not given to option to choose Standard or Full installation, so I got the same, limited version of the app.  When I tried to install the software from Windows "Install printer" I was asked for the printer's WPS PIN number, which does not appear to be on any of the documentation, on the printer or in the configuration recorded in the printer.

How do I get to the functionality for OCR?  If the way to do that is to re-install with a full configuration, how do I get back to that choice?

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