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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-17-2020 12:51 PM

HP Recommended
Product: hp envy 5530
Operating System: Microsoft Windows 10 (64-bit)

When I try to print the pages are just blank.  The ink cartridge levels are fine. When it's printing, it sounds like something is actually being printed on the page but it's completely blank. I've tried to use the Clean Printhead option under the Tools section on the printer multiple time.  I have tried to take out the ink cartridges and put them back in.  I've tried printing the Print Quality Diagnostic but it just comes out blank.  I've tried restarting it as well.

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