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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-09-2020 09:22 PM

HP Recommended
Product: Example: Envy5055

I just bought a brand new hp envy 5055 printer and when it came time to install the new ink cartridges, I keep getting error messages. The screen currently says “Carriage Jam: Open the print zone access window and clear any paper jam or obstruction” 

 

There’s no paper jam and I’ve already gone through the steps of unplugging/resetting the printer. I have a feeling we got a defective ink cartridge but I’m not sure how else to check that or what other solution there is. Any one else have this issue or have any trouble shooting suggestions? 

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