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‎07-04-2020 10:15 PM

HP Recommended
Product: HP Envy 4500
Operating System: macOS 10.13 High Sierra

My HP Envy 4500 printer would print on cardstock ALL the time with no problem. I would use 65 lb cardstock and no issues. Recently, it has stopped feeding into the printer and actually printing out. It gets a "paper jam" and nothing will be on it. I have tried updating the drivers on my printer, cleaning all the headers, and nothing is working. I would love to be able to print on cardstock because I make a lot of things as a teacher and it lasts longer on cardstock when laminated...and I would prefer not to buy another printer. 

 

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