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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-08-2020 03:16 PM - edited ‎07-08-2020 04:29 PM

HP Recommended
Product: HP Ink Tank 410

Am having this strange problem with my printer. If I print the Print Quality Diagnostic sheet the black color looks good (see attached) but if I try to print something from any device or make a black/white photocopy, black is printed as green (see attached -  a photocopy of the Printer Quality Diagnostic - all green instead of Black).

Tanks are all full, Tried the cleaning procedures but problem persists - black is printing as green. Any idea why please?

CleanShot 2020-07-08 at 22.59.54.pngCleanShot 2020-07-08 at 23.00.27.png

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