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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Envy 5660

My printer is giving me a message "Remove and install the indicated ink cartridge, making sure it is correctly installed, and then touch OK."  I've tried with no luck.  I've also tried cleaning it, as well as unplugging it and plugging it back in.  Nothing is working.  I don't have an extra color cartridge to see if that would solve the problem.

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