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‎07-31-2020 04:16 AM

HP Recommended
Product: HP Office Jet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

After good service for a couple years, our HP OfficeJet Pro 8710 has quit printing.  Have done the hard reboot several times.  When print command given from any of our devices, you can hear an audible click at the printer, but on the printer screen the "circle of death" appears with the word "Printing..." below it, and it just stays there circling forever until you manually cancel the print job at the printer.  Also - won't make copies, with the same result, except the words below the circle of death are "Copying page 1/1..."  Did printer maintenance, "Clean Printhead", and it successfully printed a test sheet, but otherwise it makes lots of noises but won't print.

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