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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP deskjet 2542
macOS 10.15 Catalina

My previous ink cartridge seemed to have leaked in my printer. I took it out, cleaned the heads, and things look back to normal. I bought a replacement print cartridge of the correct HP brand and it still says the cartridge isn't communicating with the printer. I have no clue what to do and there is no number to call to find a solution or a store to which I could to take the printer to be repaired if needed. 

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