• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-18-2020 07:09 PM - edited ‎08-18-2020 07:12 PM

HP Recommended
Product: HP Officejet 6600 e

Can 0957-2304 AC Power Adapter be tested with a DMM?

Mine measures 32 VDC from center contact to left contact but only 3.2 VDC from center contact to right contact.

The green LED does come on.

Is that normal if measured open circuit (with no load)?

Since this is likely a switching power supply, I don't think it requires a load to work properly.

I would expect 32 VDC  from center contact to left contact and 12 VDC from center contact to right contact.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.