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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
Color Laserjet Jet Pro MFP M477fnw
macOS 10.15 Catalina

I was sitting at my desk earlier and suddenly heard from my printer the sounds that it makes when I choose menu options on the touch display. I looked and indeed the menu was moving by itself to the page setup menu and going through various options. I pressed home and reset, but a few minutes later the same happened again, this time the menu moving by itself to the address book. Could this happen when someone hacked the printer? I have now disabled WiFi Direct, and Wifi network, and only keep the printer connected to my wired home network, so far this phenomenon has stopped. 

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