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‎08-30-2020 01:48 PM

HP Recommended
Product: Envy 5640
Operating System: Microsoft Windows 10 (64-bit)

After switching on my printer picks up the wireless network. I can make one scan but if I then try another or to add a page this operation fails and then the printer gives its status as offline. 

 

I have done all the rebooting of my router and printer. I have run scan doctor. 

 

A wireless network test report states that more than one access point can be seen by the printer with the same SSID. This is because I have an extender that mimics my router. This is standard so I don't see how I can resolve this as reducing signal power or turning off the extender is not an acceptable solution

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