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‎09-17-2020 05:59 AM

HP Recommended
Product: Thunderbolt Dock G2 230W
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have a docking station Thunderbolt Dock G2 230W and I tried to update the firmware to 1.0.63.1 Rev.A (SP106102). But every time I tried it by standard Firmware Installer, US USB Type-C PD Controller failed to update (with message: Installation failed.)

 

Snímka2.PNG

 

So I searched for a solution in here and I tried almost everything what I found in here https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Thunderbolt-Dock-G2-Firmware-U... . 

 

I manually ran (as Administrator) C:\SWSetup\SP106102\Firmware\Intel\ThunderboltUpdaterDevice.exe and then C:\SWSetup\SP106102\Firmware\Cypress\Dependency\System_Update.bat which gives an error: 

DMC responded with FW cfg table analysis status authentication failed
Update failed

 

Snímka3.PNG

 

When I manually run C:\SWSetup\SP106102\HPFirmwareInstaller.exe and Force All to install then I will got these errors:

 

Snímka4.PNG

 

Those are the same firmwares as you can see in the Command Line output (if you compare the versions). So the authentication failed again...

 

Hope someone from HP Support can help.

 

Thanks in advance.

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