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09-17-2020 04:27 PM
Product: Smart Tank 571
Operating System: Microsoft Windows 10 (64-bit)
Randomly while printing I get the Paper Size Mismatch error. The print job is formatted for paper size that is different from what is loaded in the printer. I have the correct size paper selected. The Paper is inserted correctly. I am using A4, it defaults to LETTERI set it to A4. This can happen every few pages. I click the OK button and it continues to print fine. Tried from 4 computers all set correctly, tried good quality paper to very expensive photo paper. This is a brand new printer and has happened since the first document I printed after setup.
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