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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Officejet Pro 8610
Microsoft Windows 10 (64-bit)

Missing or failed printhead

error code 0xc19a0040

 

I’ve tried a hard reset and everything else I can find on these forums to try and fix this issue and nothing has worked yet. This error popped up today as I was looking at the printer. One page I printed was coming out and when it finished I was going to go onto my second needed form to print and the error came up on the screen. No power surge that I know of or anything strange that happened. Please help. 

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