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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-07-2020 04:26 PM - edited ‎10-09-2020 05:12 PM

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Product: HP Envy Photo 7155

My print quality has been bad and has been getting worse.  I thought it might be the ink cartridges so I replaced those within the last 2 months with HP brand cartridges and am still getting bad quality.  The picture below is the Print Quality Diagnostic report.  As you can see, there is a lot of streaking (especially on the black, but also a little bit on the color). The printer has seen very light use so I don't know if something is clogged and needs cleaned?  I've run the clean cartridges function 3-5 times with no improvement.  Also ran the Clean Smear function once.

Does anyone know if there is anything that could cause this if it is dirty?

 

printer_quality_diagnostic.jpg

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