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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-24-2020 07:30 AM

HP Recommended
Product: MacBook Air 2018
Operating System: macOS 10.15 Catalina

Printer: HP Envy 110 e-All-in-one, connected to my network via WIFI

Computer: MacBook Air 2018, Mac OS 10.15.7, connected to my network via a dock with an ethernet connection

 

Recently I lost the ability to scan from the Mac using the Envy 110.

I get an error -21345 when I try, it appears there is some sort of failure to communicate between the devices, but it prints fine on the network.

 

1. I have tried resetting the "printing system" on the MacBook as suggested in the forums, but that did correct the problem.

2. I have tried looking for the Envy 110 driver on the HP Support site, and they do not seem to have a driver for my current Mac OS version.

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