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10-24-2020 10:27 AM
Product: HP Officejet Pro 8500 Wireless All-in-One Printer - A909g
Operating System: macOS 10.15 Catalina
Printer suddenly stopped working wirelessly— see screenshots below.
Print status window indicates 'Printing - Filter failed'
System Preferences shows error/offline.
To troubleshoot I deleted both printers from System Prefs
Downloaded/installed new drivers.
USB connected to add printer back into System Prefs
Printer appears to work with USB connection
Printer Wifi sees my network. Double checked password. All good there.
Never seen the 'Printer - Filter failed' error message before.
Also checked another computer and got different error messages. Those screenshots are below too
Any guidance here?
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