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HP Recommended
HP Photosmart C4580
macOS 10.15 Catalina

Hello,

since today, I get always the error message "Filter failed"

The printer is connected via USB. 

I tried these things:

- Installed newest printer package 5.1 (in the printer driver it shows only 5.0.5)

- Reset Printer System (ctrl - click in printer list) and restart computer

- checked if computer name is correct and equal to place field

- searched all forums for solutions -> nothing worked

 

Anyone had this problem and knows the sulution?

 

thanks, Triesen

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