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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Envy 7155
macOS 10.15 Catalina

I have just set up my new ENVY 7155. The printer will NOT print in color from my laptop. It DOES print in color from my iPad and when I use the copier function. On my laptop when I get to the print screen the image shows in black and white, not color. Please let me know how to fix this issue. Thanks

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