• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-25-2020 03:12 PM

HP Recommended
Product: HP 6600
Operating System: Microsoft Windows 10 (64-bit)

I searched the HP support database to find a reason why my HP6600 suddenly stopped printing over my wireless network while it was able to scan.  a chap popped up with a technician offering to help.  No identification that this was not an HP tech.  Requested access to my computer, which i granted while believing i was still talking to HP.  only after showing me all the issues with my computer - which was working fine - was i told it could be fixed for a fee.  once they had my agreement and information i learned this was not HP but was Sapphire.  I wonder now how i can get all this crap off my computer, restore it, let alone get a refund.  I thought HP was a bit more ethical than this.   If HP really treats its customers this way i plan to purchase elsewhere in the future.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.