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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Color LaserJet Pro MFP M281cdwvilion 6530
Microsoft Windows 10 (64-bit)

We have had this printer (HP Color LaserJet Pro MFP M281cdw) for just over a year with trouble free operation. We sent a print job to the printer via wireless network. Printer screen showed request to update, we allowed update to proceed. Printer now shows "79 Service error Turn off then on" message and re-boots. If I turn off wireless on the printer, error message does not occur, but if I turn on wireless, error occurs. If I connect printer using print cable with wireless off, error occurs when print job sent to printer. HELP!  Thank You. 

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