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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎11-16-2020 05:28 AM

HP Recommended
Operating System: macOS 10.15 Catalina

I downloaded MacOS Big Sur and my HP printer 7520 worked - but the related scanner does not. Apple recommended downloading using software from manufacturer website. HP website says updating possible with HO Easy Start, but trying to do that gets Apple message that HP Easy start not compatible with OS Big Sur system. 

 

HP Virtual assistant has nothing to say re Mac Big Sur.

Questions:

1.  Anyone elese had same problem?

2.  Is MacOS 11.0 the same as MacOS Big Sur 11.0.1?

3. Is MacOS Big Sur 11.0.1 materially different to MacOS Catalina (this chat system does not have a Big Sur category in it query analysis)?

4.  Is there a telephone number where one can talk to a real HP person for advice?

 

 

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