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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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LaserJet MFP m180nw

I upgraded my MacBook Pro to Big Sur 11.0.1 yesterday.  My printer automatically updated its software today and now it no longer recognizes my toner cartridges and will not print. No, I don't have HP toner as it costs double what the rest of it costs. I've had this printer for 2 years with no issues until today. Any ideas on how to make it recognize my cartridges?

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