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12-07-2020 12:08 PM - edited 12-07-2020 12:12 PM
My Envy 4520 auto prints everything in monochrome unless it is printed directly from the hp app.
It will not print color from photoshop, the web, or cricut design space.
I am wasting a lot of expensive paper and a lot of expensive ink trying to fix this.
When I go into the app, the default settings are monochrome, and I have to change them. I turned off "let app change printing preferences" but it does not stay saved.
When I try to print in photoshop, there is no option other than black and white.
When I go into printer settings, there is nothing to change color settings.
I have uninstalled all of the drivers, restarted the pc and printer, redownloaded the drivers, and none of this has changed.
Help please.