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12-17-2020 02:17 PM
Product: hp office jet pro 6978
My HP OfficeJet Pro 6978 printer has been stuck with this message on the printer screen for over 15 hours: "Printer maintenance is in progress. Do not interrupt." This happened after I changed an ink cartridge, and has never happened before. I print/scan from a MacBook Pro, macOS Big Sur 11.1 (which I don't see as an option in "operating system" drop down menu). My instinct is to unplug for a bit and then plug back in, but I don't want to ruin anything...
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