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Hello everybody,

 

my printer recently started printing 2 white vertical lines next to each other as you can see in the attached photos. Any idea how to solve the problem? My printer has 3 months of warranty left but I cant find any email or phone number to contact here in Germany. Only the virtual agent, which is of no help. 
So you could help me by either providing a solution I can try myself or some adress I can contact.

 

thanks in advance!

EB0FC281-5B22-4289-94AB-8D236C921C27.jpeg

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