-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
12-28-2020 05:49 PM
Product: m254dw
Operating System: Microsoft Windows 10 (64-bit)
My 254dw started printing in a very poor quality a few days ago. Calibration and cleaning both didn't help. Smoothly shaking the still half full (original HP) toners also didn't help. Tried different papers, no change. I upgraded the firmware to the latest a few days ago, but still no improvement. The colors are totally faded out, on the right side more than on the left, but in general unusable.
I was quite impressed with the print quality but now I am seriously disappointed since this printer seems to be broken and there's no way for me to get it fixed.
Thanks for any help.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.