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m254dw
Microsoft Windows 10 (64-bit)

My 254dw started printing in a very poor quality a few days ago. Calibration and cleaning both didn't help. Smoothly shaking the still half full (original HP) toners also didn't help. Tried different papers, no change. I upgraded the firmware to the latest a few days ago, but still no improvement. The colors are totally faded out, on the right side more than on the left, but in general unusable.

 

I was quite impressed with the print quality but now I am seriously disappointed since this printer seems to be broken and there's no way for me to get it fixed.

 

Thanks for any help.

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