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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Officejet Pro K850

When I am turning the printer on the Magenta ink cartridge light is flashing orange and when trying to print it is saying error, I’m not sure if this is to do with the ink cartridge light because it will not even print in black. Magenta is the only one flashing , I’ve tried resetting the printer along with taking the cartridge out and cleaning it but nothing has worked. The cartridge is still over half full so not like it’s near empty. 
please could you help me solve this issue?

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