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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Officejet 4500
Microsoft Windows 10 (64-bit)

Hello,
after starting HP Solution Center I get the following screen.
2021-01-13 18_35_43-HP Support Assistant.jpg
Restarting the PC and reinstalling the software did not solve the problem.
"HP Print and Scan Doctor" did not solve the problem either.
What can I do?

Who Me Too'd this topic
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